Frequently Asked Questions
Estimates, warranty, scheduling, materials, and payment: answered plainly. If yours isn't here, just ask.
Do you offer free estimates?
Yes. Estimates are free. For simple jobs we can quote from photos you send, so there's no need to schedule a visit just to get a price. Request a quote through the website and we'll come back with a written quote before anything is scheduled.
What areas do you serve?
We serve Sarasota, Siesta Key, and the surrounding Suncoast area. That includes Palmer Ranch, Lakewood Ranch East, South Sarasota, Gulf Gate, Downtown Sarasota, Southside Village, and Bee Ridge.
How fast can you come out?
As fast as we can, depending on the jobs already scheduled. Clear communication is guaranteed either way: you'll know when we can be there rather than being left waiting.
Do you guarantee your work or offer a warranty?
Yes. Workmanship is warranted from 30 days to 3 months depending on the job. Manufacturer and parts warranties are handled separately by the manufacturer.
Do I need to be home during the work?
Yes. Someone 18 years or older needs to be on site while we work.
Do you provide materials or do I buy them?
It's negotiable and depends on the job, though we generally prefer to buy the materials. Either way, we approve the material list with you before anything is purchased.
What payment methods do you accept?
We accept credit cards, check, Zelle and cash.
Do you offer emergency or after-hours service?
Yes. After-hours service runs 6:00 to 10:00 PM on weekdays and 9:30 AM to 8:00 PM on weekends. Regular hours are Monday through Friday, 8:00 AM to 5:00 PM.
How do you handle quotes and invoicing?
We use Jobber for quoting and invoicing. You get a detailed written quote based on the project details, and before-and-after photos are attached to your invoice when the work is done.
What happens if there's an accident?
Communication will be clear and upfront. We're licensed and insured, and you'll hear about anything that happens directly from us rather than finding it later.
Do you work with property managers and landlords?
Yes. Property managers, tenants, landlords, and local homeowners are who we're built for. We handle turnovers, make-ready punch lists, and ongoing maintenance, with photo documentation attached to every invoice.
Are you licensed and insured?
Yes, we're licensed and insured, and background-checked. Shore Fix It is a family-owned, woman-owned business run by a husband-and-wife team who live here full time.
Ready when you are
Still have questions?
We're happy to walk you through anything before you commit. Call or send a message: you'll get a real person, not a call center.
- No obligation
- We'll tell you if it's not a job for us